We use a weight system to calculate our delivery charges. The total charge will be calculated in your basket/checkout.
We now deliver to certain overseas destinations ( selected European countries, United States, Australia and New Zeland ). If you require a delivery not covered by our system please phone us to arrange a transport quote.
For Uk deliveries to the Higlands and Islands of Scotland, Isle of Man, Isle of White and the Scilly Isles the will be a transport surcharge applied to vulnerable,larger or heavier items that we send using a courier. The additional cost for courier deliveries to these areas will be standard courier delivery charge of £9.50 + £21.50 surcharge = £30 ( please see the postcode list at the bottom of the page for areas that this applies to )
Many of our deliveries over 1.5 kilos will be made using a courier company on weekdays, between 8am and 5.30pm. We will try to contact you in advance to arrange a courier delivery as a signature is required to receive the delivery. Repeated failure to meet a deliveries on pre-arranged days may result in extra delivery charge being made.
Smaller items may be sent with parcel companies or Airsure who will attempt delivery on a weekday without notice. Failed deliveries will be carded so that the customer has another opportunity to accept delivery or the parcel may be taken to a post office collection centre for you to sign and collect when convenient.
From the moment a carrier attempts to deliver the goods they are the customer's responsibility and the customer has to accept the goods when they are ready to be delivered.
Where the Customer does not comply with our attempts to deliver the goods we may, at our discretion, cancel the entire or part of the order and charge the Customer for storage, shipping and insurance of the goods.
We do not offer an installation, unpacking or assembly service. The responsibility of unpacking and any assembly is with the customer.
Any delivery charges made are also applied again in the event of a return due to non delivery or a cancellation after the goods have been dispatched.
Special delivery arrangements can be made , these will incur an extra charge , please call for details
Overseas Deliveries
We use Airsure for most european and North American deliveries of small parcels up to 2kg. It is a trackable and requires a signature on receipt. For all overseas deliveries over 1.5kg ( and up to 10kg ) we use UPS, this again is trackable and requires a signature. They may not be the cheapest but they are reliable.
UK courier surcharge areas - HS (all), KW (all),PA ( 20-49), PA (60 -78), PH(17-26), PH (30-34), PH (49-50),ZE(all),TR(21-25)
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